Acceptance of Terms
By accessing or using FootprintIQ's services (the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms constitute a legally binding agreement between you and FootprintIQ.
Service Description
FootprintIQ provides OSINT-powered digital footprint scanning, privacy analysis, and data broker removal services. We scan publicly available sources including Have I Been Pwned, Shodan, VirusTotal, DNS/WHOIS records.
And data broker databases to identify your digital footprint and help you protect your privacy.
The Service includes:
- Email breach detection via Have I Been Pwned
- Username presence searches across social platforms
- Domain intelligence and reputation analysis
- IP exposure and open port scanning via Shodan
- Phone number intelligence and validation
- Automated data removal from 100+ data brokers (Pro plan)
Acceptable Use
You agree to use the Service only for lawful and ethical purposes. You must comply with all applicable laws and our Responsible Use Policy.
Prohibited Uses
You may NOT use FootprintIQ for:
- Harassment or Stalking: Scanning individuals without consent for harassment, stalking, intimidation, or doxxing
- Unlawful Surveillance: Illegal monitoring of employees, partners, or third parties
- Discrimination: Using scan results for discriminatory hiring, housing, or credit decisions
- Unauthorized Access: Attempting to bypass authentication or access non-public systems
- Violating Provider Terms: Using scan data in ways that violate OSINT provider terms of service
- Reselling or Redistribution: Reselling scan results or creating competing services
- Automated Abuse: Scraping, bot attacks, or overwhelming the Service with excessive requests
No Legal or Professional Advice
FootprintIQ provides informational tools and data aggregation services. We do not provide legal, financial, or professional advice. Scan results are for informational purposes only. For legal guidance on data protection, privacy compliance, or cybersecurity, consult a qualified professional.
Service Availability & Changes
We strive to maintain Service availability but do not guarantee uninterrupted access:
- The Service may be temporarily unavailable due to maintenance, upgrades, or third-party provider downtime
- We reserve the right to modify, suspend, or discontinue features at any time
- OSINT provider coverage may change as third-party APIs evolve or become unavailable
- Data removal timelines depend on third-party cooperation and are not guaranteed
Enterprise Service Level Agreement (SLA)
Enterprise customers receive enhanced availability commitments:
- 99.9% Uptime SLA: Monthly uptime guarantee with service credits for violations
- Priority Support: Dedicated account manager and 4-hour response time for critical issues
- Scheduled Maintenance: 7-day advance notice for planned maintenance windows
- API Rate Limits: Guaranteed API quota with burst capacity up to 10,000 requests/hour
- Data Export: 48-hour maximum turnaround for bulk data export requests
See full Enterprise SLA Terms or contact [email protected]
Limitation of Liability
To the fullest extent permitted by UK law:
- No Guarantees: We do not guarantee complete removal of all online information or specific scan result accuracy
- Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, data loss, or business interruption)
- Liability Cap: Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim
- Third-Party Providers: We are not responsible for errors, omissions, or failures by third-party OSINT providers
Consumer Rights: Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be limited under UK law.
Indemnity
You agree to indemnify and hold harmless FootprintIQ, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms or our Responsible Use Policy
- Your misuse of the Service or scan results
- Your violation of any third-party rights or applicable laws
- Any unauthorized access to your account resulting from your failure to maintain credential security
FootprintIQ Ltd holds Professional Indemnity and Public Liability insurance underwritten by Hiscox.
Subscription & Payment
Free Tier
The Free tier includes 1 scan per month with basic OSINT coverage. No payment required.
Pro Plan
- Auto-Renewal: Paid subscriptions renew automatically unless cancelled
- Cancellation: Cancel anytime via account settings — access continues until the end of the billing period
- Refunds: 14-day money-back guarantee for new subscribers (after first scan); pro-rated refunds for annual plans
- Price Changes: We will notify you 30 days in advance of any price changes; continued use constitutes acceptance
Intellectual Property
All content, features, software, branding, and functionality of the Service are owned by FootprintIQ or our licensors and are protected by UK and international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal purposes. You may not copy, modify, distribute, reverse engineer, or create derivative works from the Service.
Termination
We reserve the right to suspend or terminate your access to the Service at any time for:
- Violation of these Terms or our Responsible Use Policy
- Fraudulent or illegal activity
- Non-payment of subscription fees
- Abusive behavior toward our staff or other users
- Any other reason at our sole discretion
Upon termination, your right to use the Service will immediately cease. You may delete your account at any time via account settings.
Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We may modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service.
The "Last updated" date at the top of this page indicates when the Terms were last revised. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
By using FootprintIQ, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.